This page is updated during active incidents. If your issue is not listed here, please contact our support team. Status updates are posted every 15–30 minutes during ongoing incidents.
The issue has been fully resolved and all affected services are operating normally again.
Website performance and login functionality have returned to normal, and we are no longer seeing elevated error rates or timeouts. Throughout the incident, game servers remained fully operational and were not affected.
We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
Resolved
The issue has been fully resolved and all affected services are operating normally again.
Website performance and login functionality have returned to normal, and we are no longer seeing elevated error rates or timeouts. Throughout the incident, game servers remained fully operational and were not affected.
We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
Identified
We are currently experiencing intermittent timeouts and login issues on our website. Some users may notice slow page loads or need to retry logging in.
Game servers are not affected — all servers are running normally.
We have identified the cause and are already working on a permanent fix. Until it is fully in place, the website may occasionally respond slower than usual.
We apologize for the inconvenience and will update this page as soon as the issue is fully resolved.