This page is updated during active incidents. If your issue is not listed here, please contact our support team. Status updates are posted every 15–30 minutes during ongoing incidents.
This page is updated during active incidents. If your issue is not listed here, please contact our support team. Status updates are posted every 15–30 minutes during ongoing incidents.
Resolved
All systems fully restored.
Monitoring
Power is restored — most game servers are back online, the remaining ones are coming back up now. Final all-clear follows once everything is fully restored.
Identified
Our Washington (US East) datacenter is currently offline due to a power outage at the facility.
Game servers hosted in this location are currently unavailable. Servers in all other locations are not affected and continue to run normally.
We are in contact with the facility operator and are monitoring the situation closely. Affected servers will come back online automatically once power is restored — no action is needed on your side.
We apologize for the inconvenience and will post updates here as soon as we have more information.