Partial failure of our data center in Frankfurt (EU)

Incident Report for GPORTAL

Resolved

This incident has been resolved.

Posted Jul 04, 2025 - 11:50 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 04, 2025 - 11:15 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 04, 2025 - 10:24 CEST

Investigating

Unfortunately, there is currently a limited connection to our data centre in Frankfurt.
This affects our website, game server and other services.

Posted Jul 04, 2025 - 08:38 CEST

This incident affected: Data Center Locations (EU - Frankfurt) and Website services (Website (EU), Accounts / Login (EU), Gameserver Webinterface - EU).