Interruptions in our data centre in Frankfurt

Incident Report for GPORTAL

Resolved

This incident has been resolved.
Posted Feb 13, 2024 - 18:20 CET

Monitoring

Our data centre is available again, but in some areas not yet at our desired speed.
We are therefore still investigating the problem and will take further measures to be able to offer the usual quality.

We apologise for the incident.
Posted Feb 13, 2024 - 09:48 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 13, 2024 - 09:41 CET

Investigating

Unfortunately, there is currently a limited connection to our data centre in Frankfurt.
This affects our website, game server and other services.
Posted Feb 13, 2024 - 09:28 CET
This incident affected: Data Center Locations (EU - Frankfurt) and Website services (Website (EU), Accounts / Login (EU), Gameserver Webinterface - EU).