Malfunction of our EU website / Services in location Frankfurt

Incident Report for GPORTAL

Resolved

This incident has been resolved.

Posted Jul 07, 2024 - 09:17 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 07, 2024 - 07:49 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 07, 2024 - 02:13 CEST

Investigating

Unfortunately, our EU website is currently experiencing a malfunction.

Our colleagues in development have already been informed and are working on a solution.

We apologise for any inconvenience.

Posted Jul 07, 2024 - 01:12 CEST

This incident affected: Data Center Locations (EU - Frankfurt) and Website services (Website (EU), Accounts / Login (EU), Gameserver Webinterface - EU).