Disruption of our DNS service

Incident Report for GPORTAL

Resolved

This incident has been resolved.
Posted May 14, 2024 - 16:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 14, 2024 - 14:43 CEST

Update

We are continuing to investigate this issue.
Posted May 14, 2024 - 13:35 CEST

Investigating

At the moment there is a partial malfunction of our DNS service, which makes it impossible to connect to game servers via self-created subdomains.
The connection via the direct IP address of the game server is still possible.

This also affects the web interface, which cannot be opened.

Our colleagues from the development department have already been informed.

We apologise and thank you for your understanding.
Posted May 14, 2024 - 13:34 CEST
This incident affected: Website services (Gameserver Webinterface - EU, Gameserver Webinterface - INT).